10 Questions You Need to Ask Your Security Guard Company

Private security guards are primarily responsible for protecting people and properties. This means that security guard companies are held accountable if their guards fail to deliver what they promised. As a result, choosing the right candidate for the right job is important.

As security companies deal with several clients at a moment, they sometimes skip through their selection criteria. This holds true if they have several clients and experience staff shortages. Since your security is important, you cannot leave anything up to chance.

Take out some time to interview a security company before hiring them. This will allow you to assess their capabilities and seriousness for the job. If you’re struggling with the right questions, here’s a list of ten questions you need to ask them.

1.    How long has your company been in business?

2.    Does your company have any prior experience of working in our industry?

3.    How do you perform background checks on all your security guards, before hiring?

4.    How long, on average, do your employees stay and work at your organization?

5.    What are your staff training procedures on how to handle a fight at work?

6.    How do you train your staff to deal with confrontational people and miscreants?

7.    What skill set do you look for when hiring security guards?

8.    What are some of the most common problems your organization has faced?

9.    How have you addressed those common problems faced?

10.    Are your services insured and are your guards trained in firearms?

What Next

Towards the end of this interview session, you will be in a position to decide whether or not to hire this person for the job. It will also help you choose the right guard for the right job. For instance, if you’re a museum manager looking for a night guard, you need not hire an armed guard.

What to Expect

Your security company should be licensed and insured. They should have several years of experience in your industry. Their security officers should possess basic education so that they can comprehend your decisions better.

Security guards often work in team to deliver the best results. Therefore, security companies invest a lot of time on team building. In addition, their background checks procedures are extensive. This makes sure that the security guard(s) they deploy for your premises do not have a past criminal record.

Armed vs. Unarmed Guards

When it comes to choosing the right guard, there is a debate. Many believe that armed guards deliver better results as their firearms are enough to keep intruders at bay. Others argue that armed guards will only add more to your security problems as there are no checks and balances to stop them from going rogue.

Whatever the case is, the final decision is up to you. If you believe that your premises needs extra protection or faces a risk of heist or armed intrusion, then consider hiring guards with extensive firearm training. For all other purposes, a normal, unarmed guard team will suffice.